Bharat Jain Mahamandal ("BJMM", "Mahamandal", "we", "us" or "our") is a Jain community association established in India in 1899.
BJMM operates digital services for its members, applicants, guests, donors, event participants and other persons who interact with BJMM, including its website, member portal and mobile application for Android and iOS (collectively, the "Services").
This Privacy Policy explains how BJMM collects, receives, uses, stores, discloses, protects and otherwise processes personal data when you:
This Privacy Policy is intended to apply globally to users of the Services, subject to applicable local laws.
By using the Services, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will obtain such consent in the manner required by law.
For purposes of applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023 ("DPDP Act") and applicable rules thereunder, BJMM acts as the entity determining the purposes and means of processing personal data described in this Privacy Policy.
Data Fiduciary / Organisation:
Bharat Jain Mahamandal
Registered / Principal Office:
108 A, Standard House, 83, Maharshi Karve Rd, Dhus Wadi, Sonapur, Marine Lines, Mumbai, Maharashtra 400002
Privacy Contact:
bjmmofficial@gmail.com
Grievance Officer:
Saumil
Bharat Jain Mahamandal
108 A, Standard House, 83, Maharshi Karve Rd, Dhus Wadi, Sonapur, Marine Lines, Mumbai, Maharashtra 400002
Email: bjmmofficial@gmail.com
Phone: +91 81699 31199
Working Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST
The information we collect depends on how you interact with BJMM.
When you apply for or maintain BJMM membership, we may collect:
Passwords, where used, are stored using appropriate security mechanisms such as salted one-way cryptographic hashing. BJMM does not intend to store passwords in readable form.
Depending on the features you use, we may collect:
Members may provide information about family members for membership administration or related services.
This may include:
If you provide information relating to another person, you represent that you are authorised to provide that information and, where required, have obtained the necessary consent or have lawful authority to do so.
We may collect photographs or other media that you voluntarily provide, including:
Where the mobile application requests access to your camera or photo library, that access is used only for the functionality described at the time of the request.
If you register for or participate in a BJMM event, programme, meeting or activity, we may collect:
When you make payments to BJMM, we may collect and retain transaction-related information such as:
BJMM does not intentionally collect or store your full debit-card number, credit-card number, CVV, UPI PIN, net-banking password or other payment credentials on its own servers.
Payments may be processed through an independent payment gateway such as Razorpay or another payment service provider. Payment information entered on the payment provider's secure payment interface may be processed directly by that provider and is subject to the provider's own privacy policy and applicable laws.
Razorpay's current privacy materials, for example, describe the processing of customer and transaction data when payments are made through a merchant's payment infrastructure.
If you contact BJMM, we may collect:
BJMM may use WhatsApp, SMS, email, push notifications and other communication services for legitimate BJMM purposes, including:
Where WhatsApp is used, messages may be transmitted through WhatsApp/Meta or an authorised WhatsApp Business solution provider. Such services may process information in accordance with their own terms and privacy policies.
BJMM will not use WhatsApp or other communication channels to request your UPI PIN, card CVV, banking password or other confidential payment credentials.
You may opt out of non-essential communications where an opt-out mechanism is provided. Certain transactional, legal, security or service-related communications may still be sent where necessary.
When you use our website or mobile application, certain technical information may be collected automatically.
This may include:
We use this information primarily for security, authentication, troubleshooting, service operation and technical administration.
The BJMM mobile application may request the following permissions depending on the platform and functionality:
Used to take a profile photograph or other photograph where the feature requires it.
If you decline access, you may still be able to select an existing photograph or use the application without a photograph, where supported.
Used to select a profile photograph or other image that you voluntarily choose to upload.
Where supported by your device, access may be used to save items such as a digital membership card, receipt or other document to your device.
Used to deliver membership, event, approval, renewal, service and community notifications.
You can manage notification permissions through your device settings.
BJMM does not intentionally use the application to access:
unless a future feature specifically requires such access and appropriate disclosure and permission are provided.
BJMM does not intentionally collect or continuously track your precise device location through the current mobile application.
Certain technical information, such as an IP address, may nevertheless be processed automatically when you access internet-based services. IP addresses may provide approximate geographic information as part of ordinary internet communications, security and fraud-prevention processes.
If BJMM introduces a location-based feature in the future, the applicable privacy disclosures and permissions will be updated before such functionality is introduced.
Our website may use cookies and similar technologies to:
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
You may control or disable cookies through your browser settings. Some website functionality may not operate correctly if certain cookies are disabled.
BJMM does not sell personal data through cookies or use cookies for cross-site behavioural advertising unless this Privacy Policy is updated to expressly disclose such activity.
BJMM may use personal data for the following purposes:
Depending on the nature of the processing and applicable law, BJMM may process personal data on the basis of:
Where consent is required, we will provide an appropriate notice and mechanism for providing or withdrawing consent.
Some BJMM services are designed to facilitate interaction among members.
Where applicable, approved members may be able to see selected information through the Member Directory, such as:
Business information voluntarily submitted to the BJMM business directory may also be visible to authorised users of the directory.
You should not publish information that you do not want other members or authorised users to see.
BJMM may provide a digital membership identity card containing a QR code or profile link.
Depending on the configuration of the service, scanning a QR code or accessing a profile link may allow a person to view selected membership information without signing into the application.
Users should therefore treat a BJMM digital ID card and QR code in a similar manner to a physical membership or business card.
BJMM may restrict, modify or discontinue public profile functionality where appropriate.
Certain BJMM services may be available without creating a full member account.
Guest users may be able to access selected public information, events, announcements or other features.
If a guest registers for an event or makes a payment, BJMM may collect the information necessary to process that registration or transaction.
Guest access does not automatically provide access to restricted member or business directories.
BJMM does not sell, rent or trade personal data.
We may share personal data where reasonably necessary with:
Authorised employees, office bearers, committee members or volunteers may access personal data to the extent required for their responsibilities.
Service providers may process personal data on BJMM's behalf for hosting, infrastructure, security, application operation, database management and related technical services.
Payment providers may receive information necessary to process payments and prevent fraud.
Email, SMS, WhatsApp, push notification and other communication providers may process information necessary to deliver communications.
Personal data may be disclosed where required by applicable law, regulation, court order, lawful government request or where necessary to establish, exercise or defend legal rights.
Where necessary, information may be shared with lawyers, auditors, accountants, consultants or other professional advisers subject to appropriate confidentiality obligations.
If BJMM undergoes a restructuring, merger, reorganisation or transfer of relevant activities, personal data may be transferred as part of that transaction subject to applicable law and appropriate safeguards.
BJMM may use third-party service providers to operate its Services.
Depending on the implementation, these may include providers for:
Examples of services currently identified in relation to the BJMM application include Google Firebase Cloud Messaging for push notifications and Razorpay for payment processing.
Third-party providers may process information according to their own privacy policies and contractual obligations with BJMM.
Where a third-party provider acts as a processor on behalf of BJMM, BJMM will require appropriate contractual and security measures to the extent required by applicable law.
BJMM serves members and users who may be located in India or outside India.
Depending on the technology providers used, personal data may be processed or accessed in countries other than the country in which you reside.
Where personal data is transferred outside India, BJMM will take such measures as are required under applicable Indian law, including restrictions or safeguards applicable to cross-border transfers.
Third-party providers may also independently process information in accordance with their own privacy policies and applicable laws.
BJMM retains personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, or for as long as required or permitted by applicable law.
Indicative retention periods include:
Membership information may be retained while the membership remains active.
Certain historical membership records may be retained for institutional, administrative, legal, accounting or other legitimate purposes, subject to applicable law.
Application information may be retained for a limited period after the application decision for administrative, audit, dispute-resolution and legal purposes.
Transaction, payment and receipt records may be retained for the period required under applicable tax, accounting, financial and other legal requirements.
Security, diagnostic and technical logs may be retained for a limited period based on operational and security requirements.
Correspondence may be retained for as long as reasonably necessary to resolve the matter, maintain records or protect BJMM's legal interests.
When personal data is no longer required, BJMM may delete, anonymise or securely dispose of it, subject to applicable legal and institutional retention requirements.
BJMM takes reasonable and appropriate technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, misuse or destruction.
Measures may include:
No internet-based system can be guaranteed to be completely secure. Accordingly, BJMM cannot guarantee absolute security of information transmitted over the internet.
If BJMM becomes aware of a personal data breach affecting personal data under its control, BJMM will assess the incident and take appropriate containment, investigation, remediation and notification measures as required under applicable law.
Where notification is legally required, BJMM will notify the relevant regulatory authority and affected individuals within the applicable prescribed timelines and in the manner required by law.
The BJMM mobile application and member account functionality are primarily intended for adults.
BJMM does not knowingly permit children below the age of 18 years to independently create membership accounts where such accounts are restricted to adults.
However, members may provide information about family members, including children, where necessary for legitimate membership or family administration purposes.
Where a member provides information about a child, the member represents that they are the child's parent, legal guardian or otherwise authorised to provide the information.
BJMM does not knowingly use children's personal data for behavioural tracking, targeted advertising or profiling.
If you believe that information relating to a child has been submitted without appropriate authority, please contact BJMM using the contact details in this Privacy Policy.
Subject to applicable law, you may have rights relating to your personal data, including the right to:
Some rights may be subject to legal, regulatory, contractual or legitimate record-retention requirements.
If the BJMM application or website provides account creation, you may request deletion of your account and associated personal data.
You may initiate deletion:
Through the App:
More → Profile → Delete Account
By email:
bjmmofficial@gmail.com
BJMM may verify your identity before processing an account-deletion request.
Subject to applicable law, BJMM will delete or anonymise personal data that is no longer required to be retained.
Certain information may continue to be retained where necessary for:
Where information must be retained, BJMM will restrict its use to the purpose for which retention is required or otherwise legally permitted.
Deleting your application account does not automatically terminate or cancel your BJMM membership. Membership resignation or cancellation must be separately communicated to the appropriate BJMM office where applicable.
Where BJMM processes personal data based on your consent, you may withdraw that consent subject to applicable law.
Withdrawal of consent will not affect processing that:
You may disable push notifications through your device settings.
You may also use the contact information provided in this Privacy Policy to request withdrawal of applicable consent.
The Services may contain links to third-party websites, payment pages, social-media platforms, event services or other external services.
Third-party websites and services operate under their own terms and privacy policies.
BJMM does not control and is not responsible for the privacy, security or data-processing practices of independent third parties.
You should review the privacy policy of any third-party service before providing personal information.
When you choose to make an online payment, you may be redirected to or shown a payment interface operated by a third-party payment service provider.
The payment provider may collect and process payment information necessary to complete the transaction.
BJMM receives transaction-related information necessary to identify and reconcile the payment, such as the amount, transaction reference, payment status and related information.
BJMM does not request or intentionally store your:
Never share such information with BJMM personnel.
BJMM does not currently use personal data to make automated decisions that produce legal or similarly significant effects on individuals.
Membership approval decisions are made by authorised BJMM personnel and not solely by automated systems.
BJMM may use automated technical processes for security, validation, notification, search, reporting or operational purposes, but such processes do not replace human decision-making where a legally or similarly significant decision is involved.
BJMM does not sell personal data.
BJMM does not rent or trade personal data for third-party marketing purposes.
Information may nevertheless be shared with service providers where necessary to operate the Services, process transactions, deliver communications, maintain security or fulfil other legitimate purposes described in this Privacy Policy.
BJMM welcomes members and users from India and other countries.
If you access the Services from outside India, you acknowledge that your information may be processed in India and/or other countries where BJMM or its service providers operate.
Where applicable, BJMM will implement measures required by the data protection laws applicable to the relevant processing activity.
Nothing in this Privacy Policy is intended to exclude rights that cannot lawfully be excluded under the mandatory laws of the country in which you reside.
BJMM may update this Privacy Policy periodically to reflect:
The "Last Updated" date at the beginning of this Privacy Policy will be updated when material changes are made.
Where required by law, BJMM will provide additional notice or obtain consent for material changes.
If you have a question, concern, request or complaint regarding your personal data or this Privacy Policy, please contact BJMM.
Grievance Officer
Saumil
Bharat Jain Mahamandal
108 A, Standard House, 83, Maharshi Karve Rd, Dhus Wadi, Sonapur, Marine Lines, Mumbai, Maharashtra 400002
Email: bjmmofficial@gmail.com
Phone: +91 81699 31199
Working Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST
BJMM will acknowledge and address grievances within the timelines prescribed under applicable law.
Where applicable, you may also approach the competent data protection authority or tribunal after following the applicable grievance-redressal process.
For privacy-related questions, requests or complaints:
Bharat Jain Mahamandal
108 A, Standard House, 83, Maharshi Karve Rd, Dhus Wadi, Sonapur, Marine Lines, Mumbai, Maharashtra 400002
Email: bjmmofficial@gmail.com
Phone: +91 81699 31199
Website: https://bharatjainmahamandal.org
For account deletion requests:
bjmmofficial@gmail.com
This Privacy Policy should be read together with BJMM's Terms and Conditions, Membership Terms, Event Terms, Donation Terms and any other applicable notices or policies published by BJMM.
Where a third-party service provider processes information directly, its own privacy policy may also apply to that processing.
Last Updated:07 October 2026